Fewer missed bookings
Guests confirm their treatment, tour or transfer ahead of time.
WhatsApp appointment reminders for hotels
From spa treatments to tours and airport transfers, hotels run on bookings that need to be kept. The Client Reminder messages guests on WhatsApp before each booking, so they can confirm, change or cancel with one tap.
Appointment ConfirmationHi Nomsa Sibaya, we'd like to confirm your booking with Sarah on 30 October 2026 at 9:00 AM.
For any queries, please contact us on +27 11 000 0000 or info@yourbusiness.co.za.
Please select one of the options below: confirm, reschedule, cancel
For any queries, please contact us on +27 11 000 0000 or info@yourbusiness.co.za.
Please select one of the options below: confirm, reschedule, cancel
Confirm
Reschedule
Cancel
Why hotels use The Client Reminder
Free up resources early
Cancelled bookings give staff time to offer the slot to another guest.
A message guests already read
WhatsApp reaches guests faster than email or a call to the room.
How it works for your bookings
1
Add the appointment
Enter the guest and the date and time of the booking.
2
A reminder goes out
The Client Reminder sends a WhatsApp message automatically before the booking.
3
The guest replies
They confirm, reschedule or cancel with one tap, and you are told straight away.
Questions from hotels
Which bookings can I send reminders for?
Any booking with a date and time, such as spa treatments, tours, transfers and table reservations.
Do guests have to reply?
They can confirm, reschedule or cancel with one tap, so you always know the status.
Start reducing missed appointments today
Try The Client Reminder free. No credit card required.