Privacy Policy
Who we are
This website is run by The Client Reminder ("we", "us"). We provide a WhatsApp appointment reminder service for businesses. You can contact us at info@theclientreminder.com or on +27 72 373 3259. We are the responsible party for the personal information described on this page.
What we collect
When you use the contact form or the chat on this website, you may give us your name, email address, phone or WhatsApp number, type of business and your message. If you ask for a demo, you may also tell us a preferred time.
We also record the IP address and time of each submission to help us stop spam and abuse.
Why we use it
- To reply to your enquiry and arrange a demo.
- To keep this website secure and prevent spam.
- To understand how the website is used, but only if you accept analytics cookies.
We only collect what we need for these purposes, and we use it with your consent or where the law allows it.
Who we share it with
We do not sell your personal information. We may share it with service providers who help us run the website and our email, such as our hosting company, and only so they can provide that service. We may also share it if the law requires us to.
How long we keep it
We keep enquiry information only for as long as we need it for the purposes above, or as the law requires. You can ask us to delete it sooner.
How we protect it
We take reasonable technical and organisational steps to keep personal information safe and to prevent loss, damage or unauthorised access.
Your rights
Under the Protection of Personal Information Act (POPIA) you may ask us to tell you what information we hold about you, to correct it, or to delete it. You may also object to us using it, or withdraw your consent at any time. To do any of this, email info@theclientreminder.com.
If you are not happy with how we handle your information, you can complain to the Information Regulator of South Africa at inforegulator.org.za.
Cookies and analytics
This website only uses analytics or advertising cookies if we have switched them on and you press Accept on the cookie banner. If you press Decline, they are not loaded. We use your choice only to remember that decision.
The Client Reminder app
This policy covers this website. The app at app.theclientreminder.com is covered by the terms you agree to when you sign up. Businesses that use the app are responsible for the personal information of their own clients that they add to it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.